Training

Diploma

Travel Sales and Operations Diploma (self-study)

Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel and tourism diploma to employers, customers, and travel industry suppliers.

Virtual classroom

ULD Build-up Training (LIVE virtual classroom)

IATA’s ULD Build-up Training course will help you to recognize the different types of Unit Load Devices (ULDs) and have a clear understanding of their operating limitation.

Classroom

ULD Build-up Training (classroom)

Recognize the different types of Unit Load Devices (ULDs) and have a clear understanding of their operating limitation.

Classroom

ULD Management (classroom)

Unit Load Device (ULD) management training, including additionally the legal, technical and purchasing requirements for ULD

Classroom

ULD Operations (classroom)

This comprehensive course covers all operational topics required for category 3 staff.

Virtual classroom

ULD Safety and Inspection (LIVE virtual classroom)

Learn what everybody should know about Unit load Devices (ULD) and their operation in air transport

Classroom

ULD Train the Trainer (classroom)

Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods.

Virtual classroom

ULD Train the Trainer (LIVE virtual classroom)

Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods.

Classroom

Understanding NDC Architecture (classroom)

An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture

Classroom

Unruly Passenger Prevention and Response (classroom)

Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course.

Virtual classroom

Waste Management in Aviation (LIVE virtual classroom)

Examine how to manage cabin waste effectively and efficiently and review the cabin waste framework

Classroom

Waste Management in Aviation (classroom)

Examine how to manage cabin waste effectively and efficiently and review the cabin waste framework

Partner-taught or self-study

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